My add-on domain websites were hacked in mid-September, and I spent several frustrating weeks trying to get help from my hosting company. I also tried fixing the sites on my own, and probably did more damage than good. I was not comfortable when my hosting company kept steering me to one particular security firm. I later learned that the host company had a half interest in that security company.
After days of online chats and emails with a number of other outfits that specialize in cleaning and protecting sites from malware, I came across Bruce Jackson. Bruce is in Austria and I live on the East Coast of the U.S., but he gave me the sense that I could trust him.
My sites had major malware infections; in addition, they had out-of-date CMS programs and other structural deficiencies. (My bad, for letting things deteriorate.) Bruce did a fantastic job bringing my dead sites back to life. Not only did he remove all the malware, but he also did a ton of work adjusting crucial system files, reinstalling/updating CMS software and fixing back-end access. Bruce kept to his schedule, and one-by-one he revived all my sites. I rate him five stars (out of five) on professionalism, competency and dedication. His fee for all this work was quite reasonable, too.